30‑Day Return Window

Customers may return most new, unused firearms within 30 calendar days of delivery for a full refund or exchange. Firearms must be in original packaging, with all accessories, manuals, and tags intact.

2. Return Authorization Required

All returns require a Return Merchandise Authorization (RMA) number:

  • Contact Sales@F1-firearms.us.com with your order number.
  • RMA number must be clearly marked on the return package .

3. Condition Requirements

  • Firearms must be in “as-delivered” condition—never fired, modified, or installed with aftermarket parts.
  • Inspections will be conducted upon receipt; damaged or used items may be subject to rejection or restocking fees .

4. Restocking Fee

  • Standard 15% restocking fee applies to all approved returns, reflecting reinspection and handling costs F1-firearms.us.com.

5. Shipping Guidelines

  • Customers are responsible for return shipping and insurance.
  • In cases of F1 error (wrong or defective item), F1 will provide a prepaid return label .

6. Refund Processing

  • Refunds are issued to the original payment method within 7 business days of receiving and inspecting the return .
  • Original shipping charges are non-refundable unless the return is due to an F1 error.

7. Exclusions & Final Sale Items

  • Non-returnable items include:
    • Custom builds or customized firearms
    • Ammunition, magazines, holsters, lower receivers marked “Final Sale”
    • Accessories, optics, and clearance items Defective firearms are not eligible for return but may be covered under manufacturer warranty. Contact F1 Support for processing.

🔎 Example Use Case:

  • You order a new AR‑15 upper . Upon pickup, you decide not to keep it.
    → Contact support within 30 days, obtain RMA, ship it back in original condition.
    → Receive a refund minus 15%, after inspection. Shipping is on you.

✅ Why This Policy Works

  • Aligns with industry standards: 30‑day window, RMA process, restocking fee, and clear exclusions.
  • Protects against misuse of firearms—a “buy-to-return” loophole.
  • Promotes transparency and helps build brand trust and compliance.